The Kirkpatrick Model

Kirkpatrick model常被用來評估介入或是學習課程的成效,主要從四個層面來評估

  1. reaction
    • 指的是對於參與的課程之反應,通常是評估學員參與課程之後有什麼感覺,是否喜歡,或是覺得該課程對於自己有沒有幫助等反應
    • The degree to which participants find the training favorable, engaging, and relevant to their jobs
  2. learning
    • 指學習到該課程所欲傳達的知識、技術、態度等的程度
    • The degree to which participants acquire the intended knowledge, skills, attitude, confidence, and commitment based on their participation in the training
  3. behavior
    • 指將課程中學習到的應用到生活或是職場等場景的程度
    • The degree to which participants apply what they learned during training when they are back on the job
  4. results
    • 指的是課程或是訓練後目標成果的達成程度
    • The degree to which targeted outcomes occur as a result of the training and the support and accountability package

這個模型可以說從一個人參與某個課程之後可能有所改變的各個層面都加以評估,對於評量一個課程或是介入是否有效果是很有幫助的。

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